What species does VCA TLC Animal Hospital treat?

VCA TLC Animal Hospital provides veterinary care for cats and dogs.

What wellness plans are available at VCA TLC Animal Hospital?

The clinic offers CareClub® Wellness Plans, which provide personalized pet health care designed for real life.

How can I manage my pet's health care online with VCA TLC Animal Hospital?

Through the myVCA app, you can access live chat anytime, refill prescriptions, food, and treats, track your pet’s vaccine status and health care needs, and quickly book appointments.

What are the drop-off instructions for pets undergoing an anesthetic procedure at VCA TLC Animal Hospital?

For anesthetic procedures, pets should be dropped off between 7:00 am and 7:30 am. It is crucial that your pet does not eat or drink within 10 hours of the scheduled drop-off time.

Can I get my pet's prescriptions refilled online through VCA TLC Animal Hospital?

Yes, VCA TLC Animal Hospital offers easy online refills for prescriptions, food, and more, which can be shipped directly to your home. This service is accessible through myVCA.

VCA TLC Animal Hospital

VCA TLC Animal Hospital is a general practice practice in West Hollywood, CA. Procedures include CareClub® Wellness Plans, Anesthetic procedure, and First Exam.

Get Directions View on Maps ↗ Call (310) 859-4852 Book Consultation

About

VCA TLC Animal Hospital in West Hollywood, CA, provides general veterinary care for cats and dogs. The clinic offers personalized pet health care through CareClub® Wellness Plans and extends a first exam offer for new clients. Services include anesthetic procedures, online prescription refills, and online appointment booking.

The clinic emphasizes "world-class medicine with hometown care" for its clientele in the West Hollywood area. Pet owners can manage their pet's health care, track vaccine status, and access live chat through the myVCA app, making it easier to stay connected and manage their pet’s needs.

Procedures

CareClub® Wellness Plans
Anesthetic procedure
First Exam

Photos

Photos via Google · VCA TLC Animal Hospital

Frequently asked questions

What species does VCA TLC Animal Hospital treat?: VCA TLC Animal Hospital provides veterinary care for cats and dogs.
What wellness plans are available at VCA TLC Animal Hospital?: The clinic offers CareClub® Wellness Plans, which provide personalized pet health care designed for real life.
How can I manage my pet's health care online with VCA TLC Animal Hospital?: Through the myVCA app, you can access live chat anytime, refill prescriptions, food, and treats, track your pet’s vaccine status and health care needs, and quickly book appointments.
What are the drop-off instructions for pets undergoing an anesthetic procedure at VCA TLC Animal Hospital?: For anesthetic procedures, pets should be dropped off between 7:00 am and 7:30 am. It is crucial that your pet does not eat or drink within 10 hours of the scheduled drop-off time.
Can I get my pet's prescriptions refilled online through VCA TLC Animal Hospital?: Yes, VCA TLC Animal Hospital offers easy online refills for prescriptions, food, and more, which can be shipped directly to your home. This service is accessible through myVCA.

Contact & hours

Address

8725 Santa Monica Blvd
West Hollywood

Phone

(310) 859-4852

Website

vcahospitals.com/tlc

3.2 · 126 Google reviews

Recent reviews

5 months ago

Tyler McNiff

I had a very disappointing experience at VCA TLC and would not bring my pet here again. Across multiple visits, the medical guidance felt disorganized and inconsistent, and I did not feel that my pet’s issues were taken seriously or handled thoroughly. Communication about what was going on and what my options were was unclear, which left me frustrated and worried about my pet’s care. At one point, even a staff member informally suggested I might want to try another clinic, which confirmed my concerns. In my experience, they were quick to keep scheduling visits and charging fees while my pet’s issues remained unresolved, and I left feeling that this came at the expense of both my wallet and my pet’s health. Based on what I went through, I recommend looking at other veterinary clinics that are more transparent and effective in their treatment plans.
6 years ago

Ted Gleason

This vets negligence cost my dog his life. I read the bad reviews four years ago when I got a dog. I thought that crazy people write ranting crazy 1 star reviews and this vet is two blocks from my house. I was wrong. I can barely put into words how bad this place is. I discovered a lump that was changing sizes under my dogs ear two years ago. I brought my dog here no less than 6 times about this issue and each time I was told it was allergies and a cyst. I was charged between $300 and $600 for the visit and the medication each time. A week ago the lump under his ear swelled up and started to bleed. I went back to VCA TLC and they told me that I needed to go to VCA West LA for a biopsy. VCA West LA let me know that my dog has stage 3 cancer, it is now inoperable and he has a couple months left to live. They told me that had VCA TLC been more proactive and given me correct information he could have had surgery two years ago and been fine. I have no idea how these people live with themselves. But I beg you if you care at all about your pet - go to ANY other vet. Literally any vet on the planet is better than this one. I just have to believe that some day each person working here will get what it is that they deserve, I cannot imagine that it is easy to live with yourself when you are this evil. I've included images of my dog the day I brought him in where he looks relatively normal last week and what has progressed since. I just want to reiterate, had I gone to a real vet - most likely ANY other vet - this could have been avoided. YOU can avoid this. I wish more than anything I had paid more attention to the information available about this place.
3 years ago

kmacneil91

I was surprised to see a number of one star reviews because I had a great experience here. I actually called MASH first and they said they were at full capacity so they couldn't take my dog in, which to me is ridiculous because you don't see human ERs turn people away just because there's a lot of people there. Second, VCA saw my dog right away. The facilities were super clean and professional looking, better than any vet I've been to. All of the employees were super sweet and helpful. They addressed all of my concerns. My baby cut his leg and they got it stapled up right away and sent me home with antibiotics. The cone they gave me is rather floppy and he's managed to learn how to get out of it, but everything else was great. They even charged me less than they quoted me over the phone. While it's going to be more expensive than a regular vet, think of it like an urgent care you'd go to when you need something right away when you can't get into a vet after hours. I was overall impressed.

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4 months ago

Jane Subaitis

They are all nice people and they took care of Nimbus, my kitty cat. Thank you
8 months ago

Don P

We have been going to VCA for 14 years and have enjoyed every experience, until today. This was our first time with Dr. Hiebert, and will be our last. At first, he felt warm and kind. He started to ask questions about the health of our dog, specifically her flea medication. At THEIR recommendation, she’s on Bravecto and we have it shipped to us every 12 weeks. He asked how often we give it to her and we said every 3 months and he asked what it says on the label. We didn’t know. He then said it’s 12 weeks, not three months and we are essentially risking her for a week and a half with no flea medication. The issue is semantics. We have a reminder for every 12 weeks. We say 3 months. But it was the framing of the question and his delivery that was off putting. Then it came to her vaccinations and he said we haven’t had her leptospirosis vaccine. This has been discussed with previous vets and at THEIR recommendation she doesn’t need it because she doesn’t go to the dog park, daycare, or boarding facility. We never declined the vaccine. They told us she didn’t need it. When I shared that with him he said he’s never heard of that for being a reason not to get it. Then he started checking her teeth and said “I can tell you brush her teeth regularly” and we said we don’t. He laughed and said “I know. I can tell how she’s reacting to my fingers in her mouth.” She was squirming. Not snarling. Not growling. Not barking. Squirming. I told him it’s strange because she never had a problem with the other vets putting their fingers in her mouth. I didn’t appreciate the passive aggressive bitchiness. The vet tech came back in and said he’s recommending the leptospirosis vaccine and proceeded to say it’s recommended for dogs that go to the dog park. So I said the other vets told us since she doesn’t go to the dog park it wasn’t necessary but this vet says he’s never heard of that. She looked right at us and said “I’ve always been told it’s not necessary in your case but he’s telling me it’s now a ‘core’ vaccine.” As we are waiting for her to finish her shots, he comes out and gives us a paper that explains the importance of the vaccine and says “I just ran it through AI with no leading questions.” If you have to say “no leading questions”, you prompted it to give a leading answer. But in his own print out it literally says we don’t need it. Overall it felt like a sleazy car salesman. Had he not started off the conversation trying to make us look like morons for saying 3 months instead of 12 weeks, I would have absolutely gotten the vaccine without questions. Because we trust doctors! But when he, his staff, and his print outs contradict each other, it feels off. We will continue to go to VCA but will refuse to see him again. Every other staff member is great. Like really great! But this guy needs better bedside manners. If we truly need the vaccine we will get it-but his printouts and every annual visit prior has told us it’s not necessary. I don’t like being made to feel like I’ve failed as a pet parent when we have only done what they’ve instructed us to do. PS-we have pet insurance that covers vaccines so it’s not about the money.

Reviews via Google

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