Olympia Pet Emergency

Olympia Pet Emergency is an emergency & critical care practice in Lacey, WA. Procedures include Radiology, Triage, Urgent care services, and Surgery.

Get Directions View on Maps ↗ Call (360) 489-6316 Book Consultation

About

Olympia Pet Emergency is an emergency animal clinic offering urgent care services for cats and dogs. The clinic aims to provide 24/7 emergency veterinary care and is AAHA-accredited, working towards VECCS certification. They offer a full surgical suite, onsite radiology, comprehensive diagnostics, and an in-house lab.

The clinic serves Lacey, Olympia, Tumwater, Dupont, Tacoma, and surrounding areas. They welcome walk-in patients and accept referrals from primary care veterinarians, ensuring communication for integrated care. Current temporary emergency hours are in effect.

Surgical team

Rae
Emmery
Mari
Tiffany
Ashley
Sarah
James
Daniel
Lindsay
Rick
Tia
Piper
Amber M.
Erica
Emma

Procedures

Radiology
Triage
Urgent care services
Surgery
Diagnostics
Emergency veterinary care

Equipment

Comfort rooms
Intravenous fluid pumps
Oxygen delivery systems
Full surgical suite
Complete pharmacy
In-house vet lab

Photos

Photos via Google · Olympia Pet Emergency, Miranda Marr, Stephanie San Souci, Angela Fisherwages, Emma Gordham

Frequently asked questions

What types of animals does Olympia Pet Emergency treat?: Olympia Pet Emergency provides comprehensive urgent care services for cats and dogs. Their team of experienced veterinarians is equipped to handle emergency situations for these species in Lacey and the surrounding communities.
Is an appointment required to bring a pet to Olympia Pet Emergency?: No, an appointment is not always required. Olympia Pet Emergency welcomes walk-in patients and accepts referrals for urgent veterinary care. While calling ahead is best if possible, pets can be brought to the clinic for immediate medical attention without prior notification in emergency situations.
What diagnostic and treatment capabilities are available at Olympia Pet Emergency?: The clinic offers state-of-the-art emergency care, including a full surgical suite, exam, triage, and comfort rooms. They are equipped for onsite radiology, comprehensive diagnostics, oxygen delivery systems, comfortable kennels, intravenous fluid pumps, and a complete pharmacy.
What are some examples of conditions considered veterinary emergencies at this clinic?: Situations considered emergencies include refusal to drink for 24 hours, eye injuries, staggering or seizures, uncontrolled bleeding, difficulty breathing, pain with urination or defecation, suspected poisoning, severe vomiting or diarrhea, heatstroke, and unconsciousness.
Does Olympia Pet Emergency communicate with a pet's primary care veterinarian?: Yes, Olympia Pet Emergency will keep a pet's primary care veterinarian updated with medical history and files. This is done to ensure the pet receives seamless integrated care between the emergency clinic and their regular vet.

Contact & hours

Address

4441 Pacific Ave SE
Lacey

Phone

(360) 489-6316

Website

olympiapetemergency.net

3.6 · 776 Google reviews

Recent reviews

2 months ago

Annie Montgomery

I don’t even know if words are enough, but I need to try. Living in a rural area, you quickly realize that emergency veterinary care is not something you can assume will be there when you need it most. When your world is falling apart, distance matters. Access matters. Compassion matters. This team provides all three. Our two Shih Tzus were not just pets. They were 12 years of our lives. They grew up alongside my three boys. They were there for scraped knees, long days at the ball field, holidays, birthdays, heartbreak, laughter, and quiet nights at home. They were the sisters of our family. Last July, when one of our girls began to decline and we knew the inevitable was coming, this team wrapped us in gentleness. They treated her with dignity. They treated a sobbing single mom with kindness when I could barely hold myself together. And then recently, when our second girl suddenly became lethargic and could no longer move, we were back in their care again. We did everything we could. And when the time came, they made sure she did not suffer. That is not a small thing. That is everything. They gave our girls a peaceful goodbye. They gave us space to grieve. They gave dignity in the most heartbreaking moments a family can walk through. I will forever be grateful for the empathy, patience, and humanity this team shows. In the worst days of our lives, they were a light. If you ever find yourself needing emergency care for your beloved animal, know that this team will show up for you the way they showed up for us. From the bottom of my heart, thank you.
6 months ago

Stacie Moore

Missed diagnosis caused needless suffering We brought our 10-year-old dog, Sadie, to this hospital on 10/27 after she became lethargic, stopped eating, and was too weak/wobbly to get up. We clearly told them she ate raw salmon on 10/24. Despite this high-risk exposure, no antibiotics were given, and she was diagnosed with vestibular disease. We paid over $1,200 and left without treatment - even though her platelet count was already low. Sadie continued to worsen and did not display vestibular disease symptoms. As of today, she can barely stand, walks only with help, pants heavily after minimal movement, and is extremely weak. After doing our own research, we took her to a new vet, who found she had a fever and enlarged lymph nodes consistent with salmon poisoning, confirming what should have been suspected days earlier. We called the original hospital on 10/28 and 10/30, explaining her symptoms didn’t fit vestibular disease, but were told today she’d need another full exam before any treatment. Even low suspicion should have prompted empirical treatment given her known exposure and the fatal risk if untreated. As a medical professional, I know early treatment could have spared her days of suffering with virtually no harm. We finally got treatment, but now we pray it’s soon enough. This delay caused unnecessary suffering and put her life at serious risk. We are heartbroken and deeply disappointed that such a well-known regional illness was overlooked despite clear documentation.
6 months ago

Miranda Marr

TLDR: GO ANYWHERE ELSE. AVOID THIS PLACE. I brought my 12-week-old puppy in with clear symptoms of SPD (common in the PNW) and known salmon exposure. I explained I had financial help ($750 from PACK/CFA) and needed actual treatment—not unnecessary tests. Instead, they: • Forced a parvo test I tried to decline • Charged me over $700 for a negative parvo test, a fecal, and “upset tummy” meds • Ignored all symptoms of salmon poisoning • Claimed her lymph nodes were “fine” and she was “getting better” while she was lethargic, vomiting, and starving • Took her for a blood draw, then told me the next day I had declined a blood draw • Left my sick puppy covered in diarrhea in the back, then returned her stressed and filthy • When asked for lifesaving antibiotics, I was told the vet “left for shift change” after I waited an hour • A tech looked me in the face and said, “She’s not dying, she’s fine.” She was NOT fine. She was dying. When they finally agreed to prescribe what I asked for from the start, the bill was almost $300 (this is on top of the $730 dollar bill the day prior) until I showed up without my dog, then it magically dropped to $160 because the injectables needed to be done at the hospital and my dog was not there. When I told her I’d go and get my dog, she asked how long it would take being that they were closing early. Were the injectables necessary or not? No clear answer. Just attitude and indifference. To clarify, the injectables were definitely pertinent to her wellbeing. Praziquantel is very important in SPD cases. To just shrug it off the way they did? Are you here to save animal lives or a dollar? The lack of communication, compassion, and basic competency is shocking. This clinic needs to be investigated. Hanging cute quotes about loving animals does NOT make up for malpractice-level care. Do not bring your pets here. They are family—this place treated mine like a burden.

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3 months ago

Sarah Durham

I brought my 10 yr old dog in with some sort of vaginal prolapse. On ALL the registration paperwork I clearly stated that I agreed to the consultation fees, but wanted to discuss any additional procedures/expenses. They took my dog into the back to see the vet, which was odd. Then the vet assistant told me they wanted to do an ultrasound, which they wanted me to pay for first, and estimated over $700. I wanted to talk to my husband before agreeing to this - did not sign consent form and did not pay. Then upon discharge, there was a $193 charge for the ultrasound I did not consent to. Turns out that was a miscommunication between the doctor and the hospital so they refunded that fee, the part I have a big issue with is the way the receptionists OPENLY talked trash right in front of me, saying "of course they try to get out of paying" and several other nasty and unprofessional remarks. I went to the counter and said I did not have an issue with paying for what was done, and told them to charge me then, what I understood was that since I had NOT agreed to that and had NOT paid for it, that it wouldn't have been done . Shame on those women for treating people like that, I mean they could at least wait until I wasn't sitting right there to talk trash. NEVER AGAIN will I ever bring my animals here, and I will also tell everyone I know who has pet emergencies NOT to come here. I will also share this story with our regular vet,who referred clients to come here as his practice is closed for the next week. Those 2 ladies should never be representing any business. The audacity to talk trash and not even apologize for how incredibly unprofessional they were is astounding!!! 0/10
4 months ago

Cat MacGregor

On the evening of the 16th, my Shiba Inu escaped. I just wanted to send my praises and gratitude to Rick who found Renji, was so very kind in communicating and made sure he was alright. Rick assured me that he did a thorough look over of him to screen for injuries etc. I didn’t have my car so he walked all the way to my apartment complex and returned him promptly and safely. I couldn’t have hoped for a better outcome. If Rick is any reflection of the kind of treatment pets receive at Olympia Pet Emergency, then I most assuredly would trust anyone there.

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