What types of animals does VCA Lake Shore Animal Hospital treat?

VCA Lake Shore Animal Hospital provides veterinary care for both cats and dogs.

Does VCA Lake Shore Animal Hospital offer wellness programs?

Yes, VCA Lake Shore Animal Hospital offers CareClub® Wellness Plans, which provide personalized pet health care.

How can pet owners manage their pet's health care with VCA Lake Shore Animal Hospital?

Pet owners can use the myVCA app to access live chat, refill prescriptions, food, and treats, track vaccine status and health care needs, and book appointments.

How does VCA Lake Shore Animal Hospital handle urgent or emergency pet care needs?

For urgent matters or emergencies, clients are advised to call the hospital directly for immediate attention. The clinic also offers an Emergency Virtual Waiting Room.

Does VCA Lake Shore Animal Hospital offer services for new patients?

Yes, new patients can receive a free first exam.

VCA Lake Shore Animal Hospital

VCA Lake Shore Animal Hospital is a general practice practice in Chicago, IL. Procedures include Live Chat, Surgery Drop-Off, CareClub® Wellness Plans, and Free First Exam.

Get Directions View on Maps ↗ Call (312) 738-3322 Book Consultation

About

VCA Lake Shore Animal Hospital provides general veterinary care for cats and dogs in Chicago, IL. The clinic offers wellness plans through CareClub®, free first exams for new patients, and online prescription refills. They emphasize "world-class medicine with hometown care" and offer surgery drop-off hours, indicating routine surgical services.

The hospital manages urgent and emergency needs, advising clients to call for immediate attention rather than using their online contact form. They also provide a virtual waiting room for emergencies. Clients can utilize the myVCA app for managing appointments, tracking vaccine status, and accessing live chat.

Procedures

Live Chat
Surgery Drop-Off
CareClub® Wellness Plans
Free First Exam
Virtual Waiting Room

Photos

Photos via Google · Ruth Figueroa, VCA Lake Shore Animal Hospital, Rahul Pahuja, Brian Edwards, Ven Bhaskarla

Frequently asked questions

What types of animals does VCA Lake Shore Animal Hospital treat?: VCA Lake Shore Animal Hospital provides veterinary care for both cats and dogs.
Does VCA Lake Shore Animal Hospital offer wellness programs?: Yes, VCA Lake Shore Animal Hospital offers CareClub® Wellness Plans, which provide personalized pet health care.
How can pet owners manage their pet's health care with VCA Lake Shore Animal Hospital?: Pet owners can use the myVCA app to access live chat, refill prescriptions, food, and treats, track vaccine status and health care needs, and book appointments.
How does VCA Lake Shore Animal Hospital handle urgent or emergency pet care needs?: For urgent matters or emergencies, clients are advised to call the hospital directly for immediate attention. The clinic also offers an Emergency Virtual Waiting Room.
Does VCA Lake Shore Animal Hospital offer services for new patients?: Yes, new patients can receive a free first exam.

Contact & hours

Address

960 W Chicago Ave
Chicago

Phone

(312) 738-3322

Website

vcahospitals.com/lake-shore

3.9 · 223 Google reviews

Recent reviews

6 months ago

Shabbir

VCA went above and beyond and did the seemingly impossible. With two days to go before an international flight our cats were missing EU health certificates which are required for EU layovers even if the final destination is not in the EU. Dr Ali and Veronica rushed to submit the forms to the USDA and got them approved on time and the forms returned stamped. Sam was also a huge help in getting us the support on time. VCA saved us thousands of dollars and we could not be more grateful. Trust this place to help you!
5 months ago

Viraj Paul

Extremely disappointing experience overall. One of the vets we saw genuinely seemed afraid of dogs and conducted the “check-up” in a rushed, uneasy manner, which is not something you want when trusting someone with your pet’s care. On top of that, both the techs and vets consistently push additional procedures and treatments at every visit, quickly turning routine appointments into bills in the hundreds of dollars. What makes this worse is that once you’ve paid, they offer zero support with insurance claims. They won’t help submit anything, won’t restate or document what they recommended, and won’t even clarify details needed to justify the procedures to insurance. This feels far more like a profit-maximizing operation than a clinic focused on animal care or supporting pet owners. Once your card is charged, you’re on your own. I strongly recommend going to a local vet who actually cares about your pet and is willing to advocate for you as an owner. This place is a joke.
7 months ago

Mrs. Ruel

Every time my sensitive French bulldog has an issue and I call around and get an appointment for my pet, I find the care and cost not as exceptional to VCA Lakeshore. So from now on the answer is clear. They will be my primary vet and here’s why. I can always get an appointment in a reasonable time frame. Their staff has always been accommodating. Price point has never been insanely outrageous. But most importantly the care we receive has always resolved my pets issue. I can’t say enough about my veterinarian. Thank you!

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2 months ago

Aaditya Chandrasekhar (Aadi)

Came in for my cat. The "care" was pretty rushed. Also I got some vaccinations and some ear cleaning only later to find out I've been over charged a lot. Avoid this place at all costs.
9 months ago

Dolly Gonzalez

If I could post zero stars I would. I’ve waited to post a review hoping their behavior would change, but it hasn’t. There is constant lack of communication, no transparency when it comes to billing/cost. Bed side manner lacks. Then add long wait times for visits that shouldn’t take long. I have been taking my dog there for 5 years and it’s such a disappointment to see how far this clinic has gone. The unprofessionalism is disappointing. The only person that was genuinely helpful was Tania. Save yourself the headache and stress and do not come here.

Reviews via Google

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